Terms and Conditions
Engine sales and support are handled by
Zukipower. Parts,
accessories, instruments, installation
parts and firewall forward kits are also sold and supported by
Zukipower.
To place and order for an engine there is a
$1000 deposit. This
will put you on our build schedule and
the deposit is fully refundable until we inform you that your
engine has been
built. At this point
we will request net
payment in full and will test run and ship out your engine
generally within 2
weeks of receiving payment in full.
The engine is preserved for 30 days if properly
stored in a
cool, clean and dry location.
Returns of
new engines in the original condition and with the original
packing in that
period are accepted and subject to a 40% restocking fee. There may be an
additional teardown and
inspection fee depending on our observation of the condition via
borescope and
other methods. Returns
after 30 days are
not accepted for any reason.
If you do
not intend to place your engine in service within 30 days, it is
highly
suggested that you get the optional long term (1 year)
preservation to maintain
the condition of your engine and the warrantee.
Engine shipping is via freight and is to a
commercial
address with fork truck or a freight terminal.
Residential shipping with lift gate is extra and by
request. Through a
fence gate shipping is also an
extra charge even if the gate is always open.
Sorry but this is a policy of the shipping company and we
have no
control over this.
Parts, accessories, instruments, installation
parts and
firewall forward kits are to be paid in full at the time of order. Most customers order
them directly on our
website but they can be ordered by phone or email. Some of these items are
customer specific or
semi-custom and may not be returnable or cancelable. On items that are
returned there is a 40%
restocking fee. Returns
after 30 days
are not accepted for any reason.
Standard items
that are canceled before
shipment have no fee. Less
common, made
to order or semi-custom items like exhaust and propellers may not
be returnable
or cancelable or may be subject to a fee.
Items that are modified, installed or used are not
returnable. Shipping
is not refundable.
At your request and/or for international
shipments we will
hold pre-ordered parts, accessories, instruments, installation
parts and
firewall forward kits for shipment with your engine. In most cases, stocked
items for USA delivery
will be sent when the order is received.
This will allow you to start on your installation before
your engine
arrives.